We hear so much these days about the importance of “know, like and trust” to make sales, keep customers happy, keep ‘em coming back, etc. And sure, it makes for a nice meme, but let’s take a closer look. What IS the key ingredient to create and maintain customer trust? And more important, their loyalty?
HIGH TECH LEAPS AHEAD – HI-TOUCH LAGS BEHIND Have you ever been in a meeting or interview and had an idea or perspective you wanted to share, but didn’t have the confidence or a way to get “in” to the conversation? Are you often in a role where you have more responsibility than authority, and
YOU LOBBED A GREAT IDEA. IT LANDED WITH A THUD. NOW WHAT? 5 Reasons technical professionals need Influence now Have you ever been in a meeting and had an idea you wanted to share, but didn’t have the confidence or a way to get “in” to the conversation? Are you often in a role where
CAN YOU TRANSLATE PLEASE? 5 Reasons technical professionals need Influence now You might say you need better communication skills to have a more strategic way of making sure you get your ideas and opinions across. You have to find a way to cut through mountains of data so that your message stands out clearly REASON
WHO’S ON FIRST? 5 Reasons technical professionals need Influence now Are you often in a role where you have more responsibility than authority, and can’t get people to see things “your” way? You’re finding new organizational structures confusing and not sure who the decision makers are. REASON NO. 2 2. Structures Organizational Structures are changing
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